CANCELLATION AND REFUND

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CANCELLATION AND REFUND
Prior to making payment for the E-Visas, you will have an opportunity to review all the details you have provided on your screen and change or cancel your E-Visas applications if necessary. If you find out later that you have made a mistake, you can either make a new application (and incur another service charge) or contact your nearest Canada visa office. As soon as payment is received, you are deemed to have engaged the Services. Once the Service has been provided to you, it cannot be returned, whether or not you have changed your mind or you no longer wish to utilize it. If you submit a written refund request through the Contact Us within 8 hours of payment, you may be entitled to a refund if the Service has not yet been provided to you and/or work has not commenced. If your application is denied, you may be refunded except government processing fees, credit card service fees and our professional service fees. In the event of a refund of a payment by credit card, funds will be returned to the credit card that was used for your payment. If this card is no longer valid, you will be responsible to make arrangements with your bank or credit provider to have the funds transferred.

Last Revised : 01. January, 2016.

SPECIFIED COMMERCIAL TRANSACTION ACT

After your application is submitted and ETA is viewable on the status page, or get an Authorized ETA,
cancellation is not available and customers may not request for a refund.
The service completed before process of approval or on hold), cancellation and refund requests are available.
- Cancellation and Refund Requirements : During your applications are submitted and is still in the process of waiting for an approval, cancellation and refund requests are available.
* After the process of approval or on hold, Section 1 will be applied.
Cancellations and refunds will be processed within a day of the request.